Privacy Policy

Last Updated: August 19, 2025

1. Our Commitment to Your Privacy

Welcome to JANVI PACKAGING ("we," "our," or "us"). Our relationship with our customers is built on a foundation of trust. We are committed to operating with integrity and transparency, which includes protecting the privacy of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of your information when you visit our website, engage with our services, or interact with our advertisements on third-party platforms like Google and Facebook.

Our registered address is 13 Bhagyoday Utkarsk, Parsiwadi, Kaju Hill, Ghatkopar West, Mumbai, Maharashtra, India 400084. For the purpose of data protection regulations, we are the data controller.

2. Our Data Promise

We believe your data belongs to you. Our philosophy is simple: we use data to build a better, more personal experience for you and to foster a lasting business relationship. We are in the business of manufacturing world-class machinery, not selling data. Our focus is, and always will be, on providing exceptional products and service.

3. Information We Collect

To provide you with our high-quality equipment and a seamless online experience, we collect information in a few ways.

A. Information You Voluntarily Provide

  • Business Contact Information: When you complete our contact form, we collect essential details to facilitate our business relationship, including your full name, company name, email address, phone number, country, and city.
  • Communications: We retain records of our correspondence, including emails and form submissions, to ensure we can provide you with the best possible service and support.

B. Information Collected Automatically

  • Usage and Device Data: To improve our website and services, we automatically collect technical information about your visit. This includes your IP address, browser type, operating system, the pages you visited on our site, and the duration of your visit.
  • Cookies and Advertising Technologies: We use cookies, web beacons, and pixels for analytics and advertising. This allows us to understand how you interact with our website and our ads. For example, we may see if you visited our site after clicking on a Google or Facebook ad. This data is crucial for us to offer relevant product information and measure the effectiveness of our marketing efforts.

4. How We Use Your Information

We use your information for legitimate business purposes that are designed to benefit you and improve our operations.

  • To Provide and Manage Our Services: Primarily, we use your contact information to respond to your inquiries, provide detailed quotes, and fulfill your orders for our machinery.
  • To Enhance Your Customer Experience: We may contact you with important updates, service information, and marketing communications about new products or special offers that we believe will be valuable to your business.
  • For Relevant Marketing and Advertising: The data we collect helps us showcase our products to businesses that need them. This includes targeted advertising on platforms like Google and Facebook. For instance, if you have shown interest in a specific product like a "Gravy Machine," we might show you a relevant ad. This helps us connect with potential clients efficiently without being intrusive.
  • To Improve Our Website and Products: By analyzing usage data, we can identify which parts of our website are most helpful to users and where we can make improvements, ensuring our site remains a valuable resource for your business needs.
  • For Security and Legal Compliance: We use data to protect our business and our customers from fraud and to comply with all applicable legal and regulatory requirements.

5. Legal Basis for Processing (For EEA Residents)

If you are in the European Economic Area (EEA), our legal basis for collecting and using your personal information is as follows:

  • Consent: We rely on your consent to place advertising and non-essential analytics cookies on your device and to send you direct marketing materials. You can withdraw your consent at any time.
  • Contractual Necessity: We process your personal information to fulfill our contractual obligations when you purchase equipment from us.
  • Legitimate Interests: We process your information for our legitimate interests, such as for website security, service improvement, and showing you relevant ads, provided these interests are not overridden by your data protection rights.

6. How We Share Your Information

We value your trust and do not sell your personal information. We only share information with trusted partners who help us operate our business.

  • Trusted Service Providers: We work with third-party companies for services like website hosting, data analysis, and marketing automation. These providers are contractually bound to protect your data and can only use it to perform the services we've requested.
  • Strategic Advertising Partners: We partner with platforms like Google and Facebook to manage our advertising. We may share technical data (like cookie IDs or advertising identifiers) with them to deliver targeted ads and analyze campaign performance. These partners are not permitted to use this data for their own purposes.
  • Legal Obligations: We may disclose your information if required by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights, or defend against legal liability.

7. Cookies, Advertising, and Your Choices

A. Types of Cookies We Use

  • Strictly Necessary Cookies: Essential for the website to function and cannot be switched off.
  • Performance & Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve its performance.
  • Targeting & Advertising Cookies: Used by us and our advertising partners to show you ads that are relevant to your interests, both on our site and on other websites.

B. Your Opt-Out Choices

You have control over your data. You can manage your cookie preferences through your browser settings. Additionally, you can opt-out of interest-based advertising from many ad networks through the following resources:

8. Our Commitment to Data Security

We take the security of your data seriously. We implement a range of administrative, technical, and physical security measures, including data encryption and access controls, to protect your personal information from unauthorized access, use, or disclosure. While no system is impenetrable, we are continuously working to ensure the highest level of security for the information we hold.

9. International Data Transfers

As a company based in India, your data will be processed and stored here. If you are accessing our website from the EEA or the USA, you acknowledge and consent that your information will be transferred to India. We ensure that such transfers are handled with appropriate safeguards to protect your privacy.

10. Your Data Protection Rights

We believe you should have full control over your information. Depending on your location, you have specific rights regarding your personal data:

  • Right to Access: You can request a copy of the personal information we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete information.
  • Right to Erasure ('Right to be Forgotten'): You can request that we delete your personal information.
  • Right to Restrict Processing: You can ask us to limit the processing of your personal data.
  • Right to Object: You can object to our processing of your data, particularly for direct marketing purposes.
  • Right to Data Portability: You can request your data in a machine-readable format.
  • Right to Opt-Out (for California residents): You have the right to opt-out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising.

To exercise any of these rights, please contact our Privacy Officer using the details in the "Contact Us" section below. We are committed to responding to your request promptly and in accordance with applicable data protection laws.

11. Children's Privacy

Our products and services are intended for a professional business audience and are not directed at individuals under the age of 18. We do not knowingly collect data from children.

12. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top of this page will indicate the latest revision.

13. Contact Us

For any questions, concerns, or requests related to this Privacy Policy, please do not hesitate to contact us:

JANVI PACKAGING
Attn: Privacy Officer
13 Bhagyoday Utkarsk, Parsiwadi, Kaju Hill, Ghatkopar West, Mumbai, Maharashtra India 400084
Email: sales@janvipackaging.com
Phone: +91 9136048055